Advanced car park structure adds luxurious touch to high-end culture and arts complex in Hong Kong

Challenge

As our client wanted to be the pioneer in providing innovative car park facilities for their new building project, they needed an advanced custom-built automated system that was able to manage a car park facility to handle over 1,200 cars coming into the building.

To develop a streamlined shopping experience, the parking infrastructure also needed to be connected to the building’s security systems and the shopping mall’s membership platforms. The parking system also needed to be connected to retailers’ customer management systems so that visitors can be automatically directed to current store promotions, seasonal offers and each store’s membership privileges.

Approach

The comprehensive advanced car park system we provided to the company was the first of such systems to be installed in the local market. Among the features incorporated into the infrastructure included:

• Car park space booking system
• Artificial intelligence-driven facial and license plate recognition for both safety and to allow the building and retailers to identify visitor’s arrivals and generate customized greetings and meet-and-greet services
• A video-based parking guidance system
• Dynamic car allocation systems based on the level of membership and car size
• 3D car dimension scanning to maximize space usage and allocate designated parking space
• Automatic registration system to register courier delivery services
• Capacity to handle fast turnaround of cars within three seconds in-and-out exit time without any delay
• Parking and payment are flexible enough to be easily adjusted to meet different requirements and peak hour needs

Result

Having patented the car park system’s workflow, the company’s new complex has become the benchmark for the industry in the market. Besides having received numerous design awards since its launch, our client is enjoying the benefits of efficient and easy handling of the complex’s 1,200 parking spaces.

With high data accuracy and real-time data communication, they can quickly generate parking space overview, maximize utilization during peak hours and have deeper insights into customer journey analysis.

For users and visitors to the complex, they enjoy added parking convenience by using their mobile application and the various intelligent features in place to swiftly allocate a parking space for them in an instant.