Pharmaceutical

Get the most innovative materials worldwide

• We provide early trend scouting of innovative raw materials and screening of new suppliers in accordance with international standard audit performance
• We source hard-to-find raw materials and cost-effective products through our global supplier network
• We provide in-house quality assurance and control, cGMP audits and regulatory affairs
• We provide tailor-made product modifications and develop products
• We negotiate purchase orders and contracts with suppliers
• We provide just-in-time delivery and availability based on agreements
• We provide project management, technical transfer and troubleshooting
• We define product specifications together with our customers

Develop new products, ideas and patents with us

• Our innovation centers develop prototype finished product formulations for start-up products, product testing and demonstration
• We provide information exchange on global/regional/local market trends with customers and suppliers
• We collaborate with customers and suppliers to develop customized finished product formulations
• We assist customers in troubleshooting difficulties and provide technical transfer
• We assist in clinical trials, efficacy testing and home usage tests
• We support technical seminars for customers in collaboration with suppliers
• We provide regulatory affairs support

Benefit from our efficient manufacturing process control and superior quality

• We scout, screen and manage toll manufacturers
• We develop new suppliers producing new products exclusively for us, sold under the DKSH brand
• We develop and manage production technology transfer
• We provide project management and troubleshooting

Let us bring your products to new markets

• We develop market access strategies and business plans
• Our regulatory affairs knowledge and expertise allows market entry and product registration in major chemical markets
• We expand your market potential through our technical expertise, capabilities and market insights
• We attain import licenses, importation through customs, maintain relations with national and international authorities and handle regulatory affairs
• We provide marketing support and give market feedback to suppliers and customers
• We organize technical seminars and lectures to build and enhance technical expertise
• We participate in industry exhibitions and industry associations
• We establish market feedback mechanisms related to global trends and innovations

We deliver in time, on budget and in line with your specifications

• We have well-established distribution channels and extensive local customer networks
• We provide a dedicated logistics service, including handling of products under special conditions, such as dangerous goods/hazardous materials, transportations in cool and top-ventilated containers
• We provide an advisory service on transportation safety
• We coordinate with warehousing manpower and facilities for stock handling
• Our DKSH IT systems supports supply chain management services, from material requirements planning to delivery at customer sites
• Use our global logistics network for just-in-time delivery of materials

We care about new products and accompany them all the way

• Our experienced sales support are focused on your complete product and service satisfaction