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As a leading Market Expansion Services provider with a strong focus on sales, marketing and distribution of products, DKSH is committed to conducting business in an environmentally sustainable manner.

DKSH strives for an efficient use of resources with an aim to reduce the environmental impact from our warehousing, transport, logistics and personnel travel as well as from running our office and IT infrastructure.

DKSH is committed to conducting our business in an environmentally sustainable manner. As an international Market Expansion Services provider with a strong focus on sales, marketing and distribution of products, a significant part of our environmental impact results from:

  • Warehousing
  • Transportation logistics
  • Personnel travel
  • Office and IT infrastructure

Regarding warehousing logistics, the main environmental impacts are energy consumption for the operation of our distribution centers, such as for lighting, cooling and powering delivery handling equipment (e.g. forklifts), and the use of refrigerants in cooling equipment. Furthermore, packaging material is used when preparing goods for delivery to customers (mostly cardboard cartons and plastic for pallet wrapping) and some packaging waste is generated from incoming shipments.

For transportation logistics, we operate a capillary distribution network that serves several hundred thousand customers daily. We have a small fleet of our own, but delivery is mostly outsourced to specialized service providers, whereas we retain overall responsibility for delivery performance. Environmental impacts relate to fuel consumption within these vehicles. Additionally, temperaturesensitive products may require transportation in air-conditioned vehicles or in special transportation boxes, increasing energy consumption and fugitive emissions of refrigerant gases.

A further consideration, in relation to both warehousing and transportation, is the risk of environmental spills resulting from the mishandling of dangerous goods including hazardous materials. All such materials are handled in compliance with applicable Safety Data Sheets (SDS).

Despite the availability of communication technologies, traveling remains an important factor in our service delivery (sourcing, marketing, sales, after-sales services) and for managing the company. Again, such travel is mainly in vehicles not controlled by the company, such as business flights, travel by sales and service teams in their own vehicles and public transport.

We also engage in a small amount of manufacturing, which entails a different set of environmental impacts, albeit very minor in scale compared to the rest of our business. Examples include:

  • A mixing and blending plant for food products in the Philippines
  • Regional franchise in South East Asia for apparel products (Levi Strauss), which includes manufacturing (sewing and washing)
  • Manufacturing of watches (Maurice Lacroix)
  • Licensing activities for own brands, mostly in Business Unit Healthcare, with products being sourced from OEM markets (negligible in-house manufacturing)