Services
Access a full range of integrated solutions to support your business growth.
Insights
Stay updated with our latest insights on Asia and beyond.
Insights
Stay updated with our latest insights on Asia and beyond.
Insights
Stay updated with our latest insights on Asia and beyond.
Insights
Stay updated with our latest insights on Asia and beyond.
Our products
Search our product database.
Sourcing
Accessing a global sourcing network.
Market insights
Generating ideas for growth.
Marketing and sales
Opening up new revenue opportunities.
Distribution and logistics
Delivering what you need, when you need it, where you need it.
After-sales services
Servicing throughout the entire lifespan of your product.
DKSH CSSC
Learn about our global hub for Digital & IT services.
In true pioneer style, SiberHegner had begun importing timepieces to the Far East in 1890, far earlier than other Swiss trading companies. By the mid-1950s, Omega (with which SiberHegner had a long-standing partnership agreement), was by far the best-selling Swiss watch brand ever: almost 30% of watches imported into Japan were Omegas.
In the 1960s, SiberHegner became the first foreign company in Japan to set up its own sales and marketing network, including a tailor-made after-sales service organization – a ground-breaking strategy for promoting customer loyalty. Because of our can-do and collaborative attitude, we continued to provide Market Expansion Services for Omega in Japan for 99 years, until they were sold to the Swatch Group.
SiberHegner sold Omega watches very successfully to the Japanese, not only in Japan but to Japanese tourists in Switzerland too. SiberHegner also supplied modern Swiss watch making equipment to the Japanese Hattori family business, which later launched the famous Seiko brand.
It just goes to show: being truly interested in people and in determining what drives them allows us to understand local consumers to successfully exploit business opportunities.