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Multi-Vendor Services​

Hanno Elbraechter

Head Business Unit Technology

+65 6274 1222
Fax +65 6273 1503
Contact Email
DKSH Singapore Pte. Ltd.
625 Lorong 4 Toa Payoh, #03-00
319519 Singapore

At DKSH, our focus is on enhancing your experience with scientific instruments. We take pride in providing you with comprehensive services that go beyond our product offerings.

Our team of skilled professionals is committed to ensuring the optimal performance, calibration, and maintenance of a variety of scientific equipment, irrespective of the manufacturer. This dedication offers you a one-stop solution for all your laboratory service needs.

Experience the convenience of streamlined services tailored to your unique requirements, putting your needs at the forefront, regardless of the instrument's original vendor.

​​Our Service Engineers

DKSH after-sales services

Our trainers are highly qualified professionals who undergo periodic training by manufacturers, ensuring they stay abreast of the latest product knowledge. Equipped with in-depth expertise, they are well-versed in the most recent industry trends. This commitment to continuous learning enables our trainers to deliver seminars and webinars that not only cover theoretical and practical aspects of chromatography but also provide participants with the most up-to-date insights into the field.​

Testimonials

"I reassured them by explaining the unpredictable nature of electronic components, swiftly providing a demo unit, and concurrently repairing the damaged part while ordering new components.

Being able to swiftly and effectively resolve customer issues is crucial for achieving excellent customer satisfaction.

Listening to customers, understanding their needs, and explaining solutions clearly. Being empathetic and responding promptly are key in effective communication."

Vincent Hsu, Supervisor, Technical Services, Scientific Solutions, DKSH Taiwan

Request a customized training?​

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Take a look at our other services

After-Sales Services​

From installation to preventive maintenance, discover how we can optimize lab equipment operations, minimize downtime, and ensure full accreditation compliance. ​

Sample Testing

With our expertise in material sciences, life sciences, and chemical analysis, we can comprehend your analytical requirements and deliver reliable results.​

Turnkey Projects​

With our Turnkey Solutions, we aim to optimize the construction of facilities and utilities.​

Customer Training

Seminars, webinars, and end-user trainings we offer cover both practical and theoretical aspects of different industries and topics.​

Application Development

Established in 2018, our APAC Center of Excellence develops technical and application expertise across the Material, Food, Pharma, and Life Science segments, providing customers with tailored solutions and supporting partners in expanding regionally.​

Calibration

With our calibration processes designed to meet and exceed ISO/IEC 17025 standards, we focus not only on recalibrating instruments but also on providing comprehensive insights into your usage and maintenance.​

Overhaul and Trade-ins​

Our sustainable and innovative solutions extend the life of scientific instruments while keeping laboratories at the forefront of research.​

Relocation

We offer specialized lab relocation services that are designed to maintain the integrity of your research environment while moving sensitive equipment.​

Lab Digital Solutions (LIMS)​

LIMS is a critical laboratory automation technology that streamlines workflows, automates processes, and integrates hardware to increase operational efficiency.​

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