The retail industry has undergone significant changes in recent years, driven by factors such as inflation, supply chain disruptions, and shifting consumer behaviors. These challenges have reshaped how retailers and suppliers collaborate, making joint business planning (JBP) a vital strategy for survival and growth.
This article explores the evolution of JBP, its relevance in today’s retail environment, and how businesses can refine their approaches to stay ahead of the competition.
The Shifting Retail Landscape
Traditionally, the relationship between retailers and suppliers was primarily transactional, with limited collaboration and communication. However, as the retail landscape has evolved and market conditions have grown more complex, the need for a more cooperative approach has become evident.
The COVID-19 pandemic exacerbated existing challenges, exposing weaknesses in supply chains and altering consumer demands. Inflation has further strained profit margins. These factors have prompted retailers and suppliers to reassess their strategies, with JBP emerging as a critical tool for fostering cooperation and aligning goals.
The Evolution of Joint Business Planning
The traditional approach to business planning was often siloed, with each party focused on its own objectives, leading to conflicts, and missed opportunities. As retailers faced increasing pressure to meet consumer demands while managing costs, the value of collaboration became clear.
JBP has evolved from a fragmented approach into a collaborative model where both parties share insights, data, and resources to achieve common objectives.
1) The Role of Data Sharing
Advances in data analytics and technology have played a pivotal role in the evolution of JBP. Today’s retailers are keen on collaborating with brands to leverage first-party data and enhance their bottom line. Historically, efforts to share information with brands were spearheaded by merchandising or marketing departments and often treated as a side project.
As the demand for shopper data grew, retailers established specialized teams focused exclusively on data sharing and supplier collaboration. Today, entire business units are dedicated to data monetization and collaboration with suppliers. As a retailer or supplier in the consumer goods industry, you now have access to extensive data, including insights into consumer behavior and market trends.
Sharing this information enables informed decisions that elevate product offerings, optimize inventory management, and enhance customer experiences. For example, data from loyalty programs can reveal shopper preferences, allowing retailers and suppliers to adjust their strategies accordingly.
2) Adapting to Macroeconomic Pressures
In today’s volatile economic environment, JBP must be flexible and adaptable. Inflation has affected nearly every aspect of a retailer’s supply chain, from rising costs of raw materials and logistics to challenges in just-in-time inventory management and new product development.
Through JBP, both parties can anticipate potential market issues and devise strategies to address them. For instance, joint forecasting can help synchronize production schedules with expected demand, minimizing excess inventory and associated costs.
Steps for Successful JBP
To succeed with JBP in today’s retail environment, retailers and suppliers should:
To gauge the success of a JBP, it's crucial to track key performance indicators (KPIs) that reflect both financial and operational outcomes. These metrics provide a clear view of how well the collaboration is working and ensure alignment with strategic goals.
JBP is fundamentally about aligning goals, sharing insights, and building strategies that lead to mutual success. In challenging times, this collaboration can be a game-changer, helping businesses navigate market complexities and thrive together.
At DKSH, we use joint business planning (JBP) to support our consumer goods clients in navigating today’s fast-changing retail environment. By working closely together, sharing insights, and staying adaptable, we help our partners tackle challenges and find new opportunities for growth across Asia’s diverse markets.
Sources: