DKSH Cold Chain Solutions Set the Benchmark in Malaysia

Challenge

As medical needs become more complex and patient treatments get more advanced, our customers require highly reliable cold chain facilities and safe cold chain solutions for their patient care and healthcare services.

As new global and regional drug producers look to Malaysia for expansion, they are faced with limited reach or are unfamiliar with local distribution channels in the market. They also have limited knowledge of the local healthcare regulations and legal procedures.

Those who are considering setting up a cold chain facility also need to budget for the cost of investment to establish and maintain the facility.

Approach

We have established a strong reputation as a leading market expansion services partner for healthcare-related manufacturers and service providers, offering:

• Freezer room storage facility (-15 to -25 degrees Celsius)
• Cold room storage facility (2 to 8 degrees Celsius)
• Standalone freezers as contingency storage
• Redressing facility in a cold room
• Unloading bay situated within cold room facility to prevent excursion of temperature
• For temperature-sensitive medicines, we provide specialized temperature control packaging solution storage to maintain temperature integrity during transportation of up to 72 hours

Result

Our cold chain solutions and facilities have successfully managed the precise and safe delivery of temperature-sensitive medicines across the market. We have been able to ensure that our clients’ drugs and customers’ medical supplies are kept secured and temperature levels maintained during the distribution process.

With our unparalleled logistics and distribution reach in the market, we have served a long list of customers from both the private and public sectors located in large cities and smaller towns throughout Malaysia.