Setting the Benchmark for Solar Wafer Manufacturing in Vietnam

With the solar sector growing in Vietnam, DKSH provided a solar wafer manufacturer with advanced technology and solutions that boosted its capabilities and positioned it as an industry leader. This partnership led to the first-ever installation of Agilent Technologies’ Triple Quadrupole ICP-MS (8900 ICP-MS/MS) in the semiconductor and solar panel field in Vietnam, setting a precedent for using this advanced technology in other semiconductor businesses across the market.

Challenge

Operating in the semiconductor field, they require extremely high chemical purity analysis for wafer plating chemical solutions. Achieving such purity levels necessitates using the most advanced equipment available in the market.

They needed instruments that could provide highly sensitive and accurate results, crucial for their manufacturing processes. They sought a partner to provide the required instrument, handle installation, offer after-sales service, and manage the import process for the new equipment. DKSH was chosen for our reliability and expertise in these areas.

Approach

We collaborated closely with our customer to understand their specific requirements and challenges, delivering the necessary instrument at an affordable price. Agilent Technologies' 8900 Triple Quadrupole ICP-MS was chosen for its superior performance and advanced capabilities.

The solution offers greater sensitivity and precision compared to competitors, making it ideal for our customer's stringent requirements. We managed the import process, handling all logistics and documentation to ensure smooth and timely delivery.

We also provided extensive training to ensure the staff were fully equipped to operate and maintain the new technology. We are committed to ongoing after-sales support, including regular maintenance, troubleshooting, and updates to ensure optimal equipment performance.

Following the initial installation, our customer needed to evaluate the equipment's effectiveness by running it continuously at full capacity. To support this process, we supplied additional instruments such as magnetic stirrers, water purifiers, drying chambers, and heating chambers.

Result

This installation marks the first Agilent Technologies’ Triple Quadrupole ICP-MS (8900 ICP-MS/MS) in the semiconductor and solar panel field in Vietnam. Our ability to offer end-to-end solutions, from procurement to installation and continuous support, laid the groundwork for future collaborations.

The success of our customer’s installation of this advanced technology will allow us to replicate and become a reference for other similar semiconductor businesses in the market.